TiCSA – Communication Through Conflict and Chaos Webinar – VIRTUAL

Conflict and chaos can feel unavoidable when working in a busy tourism environment. Customer and employee expectations change quickly, and pressure can spike without warning. But it doesn’t have to derail your day.

Join Bel Ryan (Ignite Wellbeing Co) for our newest webinar on communication through conflict and chaos. Together we’ll explore what drives conflict, how to spot early signs of frustration and overwhelm, and strategies to respond constructively to customers and colleagues while protecting your own wellbeing. Walk away with clear, practical techniques you can apply immediately to stay grounded and effective, even in chaotic moments.

This webinar is suitable for business owners, people managers, front line staff, and members of small teams.

Bel blends storytelling, practical tools and meaningful conversation to create a highly interactive and engaging learning environment. To get the most out of the session, each attendee will require their own registration and device (computer/tablet).

About the trainer:
Ignite Wellbeing Co is headed by trauma-informed clinician and experienced therapist Bel Ryan. Working extensively with vulnerable people in settings from schools, to health, disability, workplaces, and paediatric palliative care Bel has also lectured, supervised and mentored psychotherapy and art psychotherapy students for 10 years. Following a 20+ year career in counselling, art therapy, supervision, facilitation, and training, Bel now focuses on creating safe spaces for awareness, understanding, learning, and insight.

When: Tuesday 14 April 
Time: 3:00pm – 4:30pm 
Where: Online (You will receive the link after registering)
Cost: $20 for TiCSA Members | $40 for Non-Members (GST Inclusive)